Privacy Policy

This Privacy Policy explains how NovaZgrada (the “Website”) collects, uses, and protects personal data of its users.

1 Data Controller

The data controller is:

Iryna Mayk PR, Real Estate Agency Nova Zgrada, Belgrade
Registered office: Tadeuša Košćuška Street No. 92, Unit 2, Stari Grad, Belgrade
Tax ID: 114577042
Company ID: 67667280
Registry of Intermediaries: No. 1885
Email: info@novazgrada.rs

2 Personal Data We Collect

Through our website and in the context of business cooperation, we may collect the following personal data:

• Full name;
• Email address and phone number provided by users via contact forms or direct communication;
• Information about properties submitted by users for listing purposes (descriptions, photos, contact details);
• Technical data such as IP address, browser type, operating system, and time of access to the website;
• Data collected through cookies.

3 Legal Basis and Purpose of Data Processing

Personal data is processed in accordance with the Law on Personal Data Protection of the Republic of Serbia (“Official Gazette of RS”, No. 87/2018) for the following purposes:

• Ensuring the functioning of the website and access to property listings and information;
• Communicating with users regarding the rental, sale, or purchase of real estate;
• Processing requests and applications for posting listings;
• Improving the website’s performance and quality of services;
• Concluding and executing brokerage agreements;
• Fulfilling the legal obligations of the data controller, particularly under regulations related to the prevention of money laundering and terrorist financing.

4 Sharing Data with Third Parties

The data controller does not share personal data with third parties without a legal basis.

Data may be accessible to:

• Employees and collaborators of the data controller;
• Competent state authorities when required by law;
• Authorized data processors (e.g., IT support), strictly to the extent necessary for the operation of the website and provision of services.

Contact information voluntarily provided by users in listings (phone number, email) will be publicly accessible to other website users.

5 Cookies

The website uses cookies to ensure proper functionality and to enhance the user experience.

Cookies are small text files stored on the user’s device when visiting the website.

We use cookies for:

• Technical operation of the website;
• Analyzing visits and improving content;
• Enhancing user experience.

Users can limit or disable cookies at any time through their browser settings. Disabling cookies may affect the functionality of certain parts of the website.

6 Data Retention and Security

The data controller implements appropriate technical, organizational, and personnel measures to prevent unauthorized access, loss, or misuse of data.

Data is retained for as long as necessary to achieve the purposes of processing, or within the periods prescribed by applicable laws, particularly up to ten (10) years after the termination of the business relationship, where applicable.

7 User Rights

Users have the right to:

• Request access to their personal data;
• Request correction or completion of inaccurate data;
• Request deletion of data in accordance with the law;
• Withdraw consent for data processing where processing is based on consent;
• Submit a complaint to the Commissioner for Information of Public Importance and Personal Data Protection.

Requests can be submitted via email to: info@novazgrada.rs.ую почту: info@novazgrada.rs.

8 Policy Changes

The data controller reserves the right to modify this Privacy and Cookie Policy. Changes take effect on the day they are published on the website.

This Privacy and Cookie Policy applies from the date of publication.